# WISMO > WISMO is an Instagram commerce automation platform built for Indian social sellers. It automates order status replies, post-purchase DMs, and customer communication — so sellers never have to manually copy-paste tracking numbers or answer "where is my order?" messages again. WISMO is currently in early access. ## What WISMO Does WISMO connects to a seller's Instagram Business account and automatically handles the most time-consuming part of running an Instagram shop: answering the same customer questions hundreds of times a day. When a customer asks "where is my order?", WISMO replies instantly with their real tracking status. When an order ships, WISMO sends a proactive DM. This saves Instagram sellers 5+ hours every day. ## Who It's For WISMO is built specifically for Instagram sellers in India who: - Receive high volumes of customer DMs about orders and tracking - Sell physical products through Instagram DMs or story links - Want to automate post-purchase communication without losing the personal touch - Are spending too much time copy-pasting tracking numbers into replies ## Core Features - [Smart Auto-Replies](https://wismo.in): Instantly replies to customer DMs with real order status and tracking information - [Order Status Automation](https://wismo.in): Proactively sends customers their shipping and delivery updates - [24/7 Coverage](https://wismo.in): Store responds to customers even when the seller is offline or asleep - [Instagram DM Automation](https://wismo.in): Handles thousands of messages simultaneously without manual effort ## Pages - [Home](https://wismo.in): Main product page with features, how it works, and early access signup - [Privacy Policy](https://wismo.in/privacy): How WISMO handles seller and customer data - [Terms of Service](https://wismo.in/terms): Terms governing use of the WISMO platform - [Contact](https://wismo.in/contact): Reach the WISMO team - [Blog](https://wismo.in/blog): Articles about Instagram commerce automation, seller productivity, and social commerce in India ## Company - Founded: 2024 - Location: India - Focus: Instagram commerce automation for social sellers - Stage: Early Access / Waitlist - Email: wismo.connect@gmail.com - LinkedIn: https://www.linkedin.com/company/wismo-in/ - Instagram: https://www.instagram.com/wismo.in/